Terms and Conditions
Welcome to Magnetic Holidays
These Terms and Conditions ("Terms") govern your use of the website www.magneticholidays.com, operated by Magnetic Holidays, and apply to all bookings made through our website, email, phone, or in-person at our office in Gwalior.
By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions.
1. General Terms
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Magnetic Holidays is a travel service provider offering domestic and international tour packages, group travel plans, and vehicle rental services.
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All services are subject to availability and confirmation.
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These terms may be updated periodically without prior notice. Users are advised to check for updates.
2. Booking and Payment
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Full or partial payment is required to confirm any tour or vehicle booking.
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Bookings are considered confirmed only after receiving the confirmation email or receipt from our team.
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Payment methods accepted: UPI, Net Banking, Debit/Credit Cards, and Bank Transfers.
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For group bookings, a signed agreement may be required for larger itineraries.
3. Pricing and Inclusions
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All prices are quoted in Indian Rupees (INR), unless otherwise stated.
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Tour costs generally include accommodation, local transport, sightseeing, and applicable taxes.
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Airfare, visa charges, personal expenses, and optional activities are not included, unless explicitly mentioned.
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Prices are subject to change without prior notice due to changes in currency value, fuel prices, or service provider charges.
4. Cancellations by Customer
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Cancellations must be communicated via email to info@magneticholidays.com.
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Refunds (if applicable) will be processed as per our Refund Policy outlined below.
5. Cancellations by Magnetic Holidays
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In rare cases of political unrest, natural disasters, low group participation, or force majeure events, we reserve the right to cancel a tour.
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In such cases, customers will be offered an alternative tour or a full refund.
6. Responsibilities of Travelers
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Travelers must ensure they have valid travel documents (passport, visa, ID proofs, etc.).
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Customers are responsible for providing accurate personal and contact information during booking.
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Magnetic Holidays is not liable for delays, missed flights, or denied entries due to invalid documentation.
7. Limitations of Liability
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We are not responsible for delays, cancellations, or changes by third-party vendors such as airlines, hotels, or transport agencies.
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Magnetic Holidays is not liable for any personal loss, injury, or damage during the trip unless caused by direct negligence of our team.
8. Jurisdiction
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Any legal disputes or claims arising out of or relating to the use of our services will be governed by the laws of India and subject to the exclusive jurisdiction of the Gwalior courts.